1. What should you do after submitting a domain broker service request?
- Once your request is submitted, a domain broker will usually process your request and confirm your purchase intention within 1 business day. The broker will then contact the current domain owner as soon as possible and update you on the progress within 3–5 business days.
2. Is success guaranteed when submitting a domain broker request?
- We cannot guarantee that the domain purchase will be successful. Possible reasons include the domain owner being unwilling to sell, both parties failing to agree on a price, or being unable to reach the domain owner. However, once you submit a request, our domain experts will make every effort to contact and negotiate with the domain owner to facilitate the transaction.
3. What are the costs involved in the domain broker service process?
The process generally includes a service fee and the agreed domain purchase price:
- A $1 service fee is charged per domain upon submission. This fee is non-refundable, regardless of the transaction outcome.
- If the transaction is successful, we charge 8% of the final purchase price as a handling fee, typically borne by the buyer.
- The final domain purchase price will be based on the mutual agreement between the buyer and seller. (Note: The minimum budget we currently support for domain broker service is $200.)
4. How long does it take to complete the domain transfer after a successful purchase?
- Once both parties agree on the transaction, the domain expert will assist with payment and domain transfer.
- After the buyer completes the payment and clicks "Accept Purchase", the system will deduct the funds and initiate the domain transfer process. (Note: Some domains may be subject to transfer restrictions and require additional time.)
5. Why does the transaction amount show as frozen during the broker service process?
- This typically occurs when the domain is not managed directly on our platform and is awaiting transfer from an external registrar. Please be patient while the transfer is completed.
6. After the broker facilitates the agreement, how do both parties confirm the transaction?
- Seller: Go to [Seller > Apply Domain Broker > My Received Applications], review the domain details, and click “Agree to Sell”.
- Buyer: After adding sufficient funds to your account, go to [Buyer > Apply Domain Broker > My Applications], review the domain information, and click “Accept Purchase”.
- Our platform will then coordinate to complete the transaction.
